
Rulebase: AI Coworker Automates Financial Back-Office Tasks
So, there's this company, Rulebase, that's trying to make life easier for financial institutions. I mean, we all know dealing with compliance and regulations can be a real headache, right? What Rulebase does is offer an AI-powered coworker, which is a smart way to automate a lot of the tedious back-office stuff.
Think about it: financial firms spend crazy amounts of time and money on things like resolving disputes, making sure everything is up to code, and handling customer support. Rulebase steps in and automates a lot of that, so the human employees can focus on the stuff that actually requires a human touch.
The founders, Gideon Ebose and Chidi Williams, are two engineers with a cool background, and they've raised some money to make it all happen. They're focusing on those workflows that kick off with customer interactions. Initially, they're tackling quality assurance. For example, instead of manually reviewing a tiny percentage of customer interactions, their system can check *everything*, potentially saving a ton of money.
What I find particularly interesting is their laser focus on the financial sector. They understand the industry's ins and outs, all those specific rules and regulations. That's a big deal because, let's face it, you can't afford to mess around with compliance. If their tool can really cut costs and reduce errors while keeping everything compliant, it sounds like it could be a winner.
They're looking at business banks, neobanks, and card issuers, and who knows? Maybe they'll branch out into other areas like insurance down the line. It's still early days, but revenue is supposedly growing fast, and they've got some big plans for the future, like adding features for fraud investigation and audit prep. This could really shake up the way financial companies handle their back-office operations.
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Source: TechCrunch